In accordance with current legislation, it is reported that the personal data requested on our forms will be included in a personal data file whose owner and owner is the accommodation. Likewise, by filling out any of the forms with the personal data requested and accepting its submission, the accommodation is expressly authorized to process or incorporate into its automated files the personal data provided through the aforementioned forms, as well as all the data generated in connection with your participation or use of the different services offered on this website.
The user must fill out the forms with true, exact, complete and up-to-date data, being the only responsible for any direct or indirect damage or harm caused to the accommodation or to any third party due to filling in the forms with false, inaccurate data, incomplete or not updated or with data from third parties. You agree to communicate any changes that may occur in accordance with the procedure established in section 4.
The data provided will never be used for a purpose other than that for which it has been transferred, and will be immediately canceled when it is no longer necessary for that purpose, except when a law establishes otherwise.
Regarding the contractual relationship: Manage the reservation you make and process your registration request as a client of the accommodation and the subsequent commercial relationship. In those cases where it is necessary, additional data such as the age of the guests or health data may be collected if necessary to take it into account for the preparation of the stay (baby cots, food allergens ...)
Manage the obligations arising from the contracting of the products or services provided by the accommodation.
Proceed to collect the amounts due when the cancellation of a reservation occurs outside the deadlines, if any, enabled for this purpose.
Regarding legal obligations of communication to public authorities, regulators or government bodies that through a law, legal norms or regulatory obligations, the accommodation must perform.
Regarding the interest of the Accommodation: Carry out commercial and / or advertising actions or communications related to products or services similar to those contracted with the Hotel.
Conduct satisfaction surveys related to the products and / or services contracted by you, in order to assess your satisfaction with it, in order to improve processes and services of the Hotel.
In accordance with the provisions of point 2, the Accommodation may communicate your personal data to the following entities:
Public authorities, regulators or governmental or jurisdictional bodies in those cases in which it is necessary to do so by law, local regulations or in compliance with regulatory obligations.
Third entities with which the Accommodation has contracted the provision of services, by way of example and not limitation: legal and / or accounting advice, technology service provider companies, computer service provider companies ...
The consents provided in the cases provided for in this act may be revoked by you at any time, at your simple request. Interested persons have the right to:
For this you must go to the accommodation via email@example.com or by written and signed communication (attaching a copy of the DNI or other equivalent identification document) addressed to the person responsible for the file,Hostal Dulcinea,C/ Cervantes, 19 , Madrid.
If you consider that the accommodation has not respected any of the aforementioned rights, you will have the right to file a claim with the Spanish Agency for Data Protection.
Your personal data will be kept for the entire duration of the contractual relationship between you and the Accommodation and while responsibilities may arise from the execution of the contractual relationship, as well as for the fulfillment of other legal obligations in charge of the accommodation.
The accommodation has adopted the legally required security levels of personal data protection and has installed the technical means and measures at its disposal to prevent loss, misuse, alteration and unauthorized access to the personal data provided.
Hostel in the center of Madrid
Calle Cervantes, 19 - 2nd Right
28014 - MADRID
Phone: +34 914 299 309